How are updates traced across multiple tenants in a Multi-Tenancy environment?

In a Multi-Tenancy environment, updates across multiple tenants are best managed through a centralized monitoring system where the primary tenant has oversight of all Agent usage. This approach enables the primary tenant to effectively track the performance and security status of agents deployed across various tenant environments. By having a dedicated monitoring mechanism in place, the primary tenant can ensure that all updates are applied uniformly and that any issues can be quickly identified and addressed.

This centralized view not only simplifies the management of updates but also enhances accountability and compliance across all tenants. Each tenant can maintain its own configurations, but having the primary tenant oversee the overall agent activity ensures consistency and adherence to policies. Other methods, such as basic software monitoring or manual tenant reports, do not provide the same level of comprehensive oversight, making it difficult to implement consistent updates across multiple tenants. Enforcing a single software version could create compatibility issues for tenants with differing requirements or preferences, thus hindering flexibility in managing their environments.