What should a tenant user do if they do not receive the activation email after account creation?

Get ready for the Trend Micro Deep Security Certification with our comprehensive test. Study with detailed questions, hints, and explanations to ace your exam!

When a tenant user does not receive the activation email after creating an account, the most appropriate course of action is to contact support for manual activation. This step is crucial because it ensures that any issues related to the email delivery or account setup can be addressed by the support team. They can investigate potential problems, such as incorrect email addresses or technical issues within the system.

Relying on other options may not be effective. For instance, waiting for a specified time could result in prolonged inaccessibility to the platform if there is an underlying problem that needs immediate attention. Resending the account creation request might not resolve the issue if the original request was successfully registered but simply not activated due to email issues. Additionally, attempting to log in with default credentials when the account has not been activated would not work, as the account is not yet functional.

By choosing to contact support, the user actively seeks a solution and enhances the chances of timely resolution, allowing them to start using the services without unnecessary delays.

Subscribe

Get the latest from Examzify

You can unsubscribe at any time. Read our privacy policy